What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw through your mobile
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wallet, so we can verify the movement of funds and keep your account accurate. Device and session data — your IP address, browser type, and pages visited — help us detect unusual access patterns and keep your account secure. We do not sell your personal data
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to third parties. Where we share data with payment processors like bKash, Nagad, or Rocket, it is strictly to complete the transaction you initiated. We may also share data where required by applicable law or a lawful authority request. Retention periods vary by data type: transaction
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records are kept as long as required for financial compliance, while session logs are held for a shorter period. You can request a copy of the data we hold on you at any time through our support channel. Availability of certain features depends on your local
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law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.